Cookie Policy

Effective Date: June 2026  |  Last Updated: June 2026

1. What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently, remember your preferences, and provide information to website owners. Some cookies are strictly necessary for the site to function; others require your consent under UK GDPR and the Privacy and Electronic Communications Regulations (PECR).

2. How We Use Cookies

KayeTickets uses cookies in the following categories:

  • Essential / Strictly Necessary — Required for the website to function. These include session management, authentication, and your consent preferences. They cannot be switched off.
  • Analytics — Help us understand how visitors interact with our site (page views, journeys, event selections) so we can improve the experience. We use Google Analytics 4. No personally identifiable information is stored.
  • Marketing — Used to deliver relevant advertisements and measure the performance of our advertising campaigns via Meta (Facebook) Pixel. These cookies track your activity across websites to build a profile of your interests.

3. Cookies We Use

The table below lists every cookie set by or on behalf of KayeTickets.

session-id
Essential

Provider: KayeTickets

Duration: 30 days

Stores an anonymous session identifier so we can maintain your browsing session (e.g. items in checkout).

__Secure-next-auth.session-token
Essential

Provider: KayeTickets (NextAuth.js)

Duration: Session / 30 days

Securely stores your authentication session token so you remain logged in.

__Host-next-auth.csrf-token
Essential

Provider: KayeTickets (NextAuth.js)

Duration: Session

Cross-Site Request Forgery (CSRF) protection token for authentication actions.

kaye-cookie-consent
Essential

Provider: KayeTickets

Duration: 1 year

Stores your cookie consent preferences so you are not asked again on every visit.

sidebar
Essential

Provider: KayeTickets

Duration: 30 days

Remembers whether the navigation sidebar is open or closed.

_ga
Analytics

Provider: Google (GA4)

Duration: 2 years

Distinguishes unique users by assigning a randomly generated client ID. Used to calculate visit, session, and campaign data in Google Analytics 4.

_ga_F8RXX30R81
Analytics

Provider: Google (GA4)

Duration: Session (up to 2 years with activity)

Maintains the session state for Google Analytics 4.

_fbp
Marketing

Provider: Meta (Facebook)

Duration: 90 days

Used by Meta to deliver a series of advertisement products such as real-time bidding from third-party advertisers.

_fbc
Marketing

Provider: Meta (Facebook)

Duration: 90 days

Stores the last Facebook Click ID when you arrive via a Facebook ad. Used to measure the effectiveness of ad campaigns.

4. Third-Party Cookies

Some cookies are set by third-party services we use. We do not control these cookies. Please review each provider's privacy policy for further information:

6. How to Manage Your Cookie Preferences

6.1 Our Consent Manager

You can review and update your preferences at any time using our consent manager:

6.2 Browser Settings

You can also control cookies through your browser settings. Most browsers allow you to:

  • View the cookies stored on your device
  • Block or delete cookies from specific websites
  • Block all cookies (note: this may affect site functionality)

Browser guidance: Chrome · Firefox · Safari · Edge

6.3 Opt-Out Links

7. Changes to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We will notify you of significant changes via our consent banner, which will re-appear to allow you to review and update your preferences.

8. Contact Us

If you have any questions about our use of cookies, please contact us:

  • Email: info@kayeai.com
  • Address: 1 Derwent Business Centre, Clarke Street, Derby, England

For more information about how we handle your personal data, see our Privacy Policy.